Warranty does not cover cosmetic damage, antennas, AC cords, cabinets, head band, ear-pads, or damage due to line power surges, connection to improper voltage supply or settings, misuse, mishandling, improper application, accident, acts of God, or attempted repair by an unauthorized service agent.
In order to have your merchandise repaired or replaced by warranty, you must send the unit PREPAID toNAXA ELECTRONICS, INC.2320 E. 49TH STREETVERNON, CA 90058In the original packaging or reasonable substitute to prevent damage and include: (1) PROOF OF PURCHASE, which must have a purchase date that falls in the warranty period specified in the Warranty card.(2) ALL ACCESSORIES that came with the product package must be sent along with the main unit.(3) A CASHIER'S CHECK OR MONEY ORDER payable to Naxa Electronics Inc, depending on the unit for return shipping and handling.You must include your full name, shipping address and telephone number for our reference. No returned merchandise will be shipped back to a PO BOX. If returned merchandise is found to have no problem and/or does not include requirements (1), (2) and (3), it will be returned back to the customer.
If the unit was tampered with or the packaging was opened when you purchased it, please return it to the place you have purchased it from. All new Naxa items, will be originally packaged, and will never be opened prior to the consumer purchasing it.
Most replacement parts can be purchased directly from Naxa. Each product found on our site will allow you to purchase most available parts online. If you are having trouble finding the parts purchasing center please contact our support department at email@example.com. You can always visit our Parts and Accessories Purchasing Center by visiting:
Thank you for being interested in our line of products, at this time we can not provide you with a full list of all our distributors for our products. You can always search for different distributors of our products online.
Unfortunately we do not provide schematics for our units. If you are encountering a particular issue with the unit, please feel free to provide us with as much information on the issue, so that we can be of assistance to you.
Specifications and details are subject to change without prior notice.Apple, iPod and iPhone are registered trademarks of Apple Computers, Inc. All trademarks and logos are property of their respective owners unless indicated otherwise. No logos, pictures and/or portion of this website can be redistributed or copied without prior consent of Naxa Electronics, Inc.