Warranty does not cover cosmetic damage, antennas, AC cords, cabinets, head band, ear-pads, or damage due to line power surges, connection to improper voltage supply or settings, misuse, mishandling, improper application, accident, acts of God, or attempted repair by an unauthorized service agent.

In order to have your merchandise repaired or replaced by warranty, you must send the unit PREPAID to NAXA ELECTRONICS 2914 LEONIS BLVD. VERNON, CA 90058 In the original packaging or reasonable substitute to prevent damage and include: (1) PROOF OF PURCHASE, which must have a purchase date that falls in the warranty period specified in the Warranty card. (2) ALL ACCESSORIES that came with the product package must be sent along with the main unit. (3) A CASHIER?S CHECK OR MONEY ORDER payable to Naxa Electronics Inc, depending on the unit for return shipping and handling. You must include your full name, shipping address and telephone number for our reference. No returned merchandise will be shipped back to a PO BOX. If returned merchandise is found to have no problem and/or does not include requirements (1), (2) and (3), it will be returned back to the customer.

Naxa Electronics Inc, warrants their products to the original purchaser ONLY, to be free from defects in materials and workmanship under normal use, for ninety (90) Days from the date of original purchase. Naxa agrees, at its option under the warranty period, to repair or replace the product if it is determined to be defective at ?No Charge?.

If the unit was tampered with or the packaging was opened when you purchased it, please return it to the place you have purchased it from. All new Naxa items, will be originally packaged, and will never be opened prior to the consumer purchasing it.

Most replacement parts can be purchased directly from Naxa. Each product found on our site will allow you to purchase most available parts online. If you are having trouble finding the parts purchasing center please contact our support department at support@naxa.com. You can always visit our Parts and Accessories Purchasing Center by visiting:

Thank you for being interested in our line of products, at this time we can not provide you with a full list of all our distributors for our products. You can always search for different distributors of our products online.

Unfortunately we do not provide schematics for our units. If you are encountering a particular issue with the unit, please feel free to provide us with as much information on the issue, so that we can be of assistance to you.

Generally products that work with iPod or iPhone will mention the models that they are compatible with on the packaging and inside the instruction manual. If your item only shows the Made for iPod logo, this item will not work with the iPhone. If you item shows both the Made for iPod logo and the Works with iPhone logo, then your product will generally work with both phones. Please note that this information is subject to change for new models that may have been produced after the production time of your Naxa product.

1. Make sure the volume isn?t turned down all the way. If another audio device is connected, make sure the volume on that device isn?t turned down all the way. 2. Unplug your iPod clock radio, wait about five seconds, and plug it in again, make sure the adaptor cord connectors on both ends of the power cord are pushed in all the way.

1. Make sure the hold switch is off and your iPod is not paused. 2. Reset your iPod. Connect iPod to your iPod clock radio, set the hold switch to hold, and then turn it off again. Then press and hold the center and menu buttons for about six seconds, until the Apple logo appears.

1. Make sure to point the remote directly at your ipod clock radio 2. Make sure the remote sensor on the front panel of your ipod clock radio is not blocked. 3. Make sure you can play music through your ipod clock radio using the ipod controls. The problem may not be with the remote. 4. The remote battery may need to be replaced.

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