Warranty does not cover cosmetic damage, antennas, AC cords, cabinets, head band, ear-pads, or damage due to line power surges, connection to improper voltage supply or settings, misuse, mishandling, improper application, accident, acts of God, or attempted repair by an unauthorized service agent.

In order to have your merchandise repaired or replaced by warranty, you must send the unit PREPAID to NAXA ELECTRONICS 2914 LEONIS BLVD. VERNON, CA 90058 In the original packaging or reasonable substitute to prevent damage and include: (1) PROOF OF PURCHASE, which must have a purchase date that falls in the warranty period specified in the Warranty card. (2) ALL ACCESSORIES that came with the product package must be sent along with the main unit. (3) A CASHIER?S CHECK OR MONEY ORDER payable to Naxa Electronics Inc, depending on the unit for return shipping and handling. You must include your full name, shipping address and telephone number for our reference. No returned merchandise will be shipped back to a PO BOX. If returned merchandise is found to have no problem and/or does not include requirements (1), (2) and (3), it will be returned back to the customer.

Naxa Electronics Inc, warrants their products to the original purchaser ONLY, to be free from defects in materials and workmanship under normal use, for ninety (90) Days from the date of original purchase. Naxa agrees, at its option under the warranty period, to repair or replace the product if it is determined to be defective at ?No Charge?.

If the unit was tampered with or the packaging was opened when you purchased it, please return it to the place you have purchased it from. All new Naxa items, will be originally packaged, and will never be opened prior to the consumer purchasing it.

Most replacement parts can be purchased directly from Naxa. Each product found on our site will allow you to purchase most available parts online. If you are having trouble finding the parts purchasing center please contact our support department at support@naxa.com. You can always visit our Parts and Accessories Purchasing Center by visiting:

Thank you for being interested in our line of products, at this time we can not provide you with a full list of all our distributors for our products. You can always search for different distributors of our products online.

Unfortunately we do not provide schematics for our units. If you are encountering a particular issue with the unit, please feel free to provide us with as much information on the issue, so that we can be of assistance to you.

Ensure that the power switch is on. Ensure that the wall inlet is ok. Ensure that the power cord is not damaged or the fuse is not blown. Ensure that the power plug is connected to the inlet tightly.

Ensure that the player?s audio output has a good connection with monitor?s audio input. Check whether the audio connector is damaged. Check whether you have turned down the volume. Ensure that you have set the right AUDIO setup of the player. Ensure that the audio is not under mute.

Ensure that the player?s video output has a good connection with monitor?s video input. Ensure that you have turned your monitor to the AV input channel connecting to your player. Check whether the video connector is damaged. Ensure that you have set the right VIDEO settings of the player.

Ensure that you have set the right TV SYSTEM (e.g. PAL, NTSC) setting.

Check whether the setting of audio is right Check whether the disc is scratched or stained Check whether the AV connector and the output terminal is stained Check whether there is condensation inside the lens if so, leave the player off for an hour or so, then try again. Check whether the installation angle is less than 30 degrees.

Ensure that you have put the disc on the tray. Check whether the disc is put in the reverse side. Check whether the disc is distorted. Check whether the disc is stained or scratched badly. Ensure that the disc format is compatible to the player. Ensure that the temperature inside the car is not too high. If so, cool off till the ambient temperature returns to normal. Replace another disc to insert it into the disc compartment.

Check the batteries of the remote control. Direct the remote control to the IR sensor of the player Check whether there are some obstacles between the remote control and IR sensor.

Turn off the power, and then turn on again. Reset the unit to zero, and then turn on again. Remove the front panel from the unit, then install it again and then turn on again.

Check whether the antenna cable is connected firmly. Or manually tune for a station.

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