Warranty does not cover cosmetic damage, antennas, AC cords, cabinets, head band, ear-pads, or damage due to line power surges, connection to improper voltage supply or settings, misuse, mishandling, improper application, accident, acts of God, or attempted repair by an unauthorized service agent.

In order to have your merchandise repaired or replaced by warranty, you must send the unit PREPAID to NAXA ELECTRONICS 2914 LEONIS BLVD. VERNON, CA 90058 In the original packaging or reasonable substitute to prevent damage and include: (1) PROOF OF PURCHASE, which must have a purchase date that falls in the warranty period specified in the Warranty card. (2) ALL ACCESSORIES that came with the product package must be sent along with the main unit. (3) A CASHIER?S CHECK OR MONEY ORDER payable to Naxa Electronics Inc, depending on the unit for return shipping and handling. You must include your full name, shipping address and telephone number for our reference. No returned merchandise will be shipped back to a PO BOX. If returned merchandise is found to have no problem and/or does not include requirements (1), (2) and (3), it will be returned back to the customer.

Naxa Electronics Inc, warrants their products to the original purchaser ONLY, to be free from defects in materials and workmanship under normal use, for ninety (90) Days from the date of original purchase. Naxa agrees, at its option under the warranty period, to repair or replace the product if it is determined to be defective at ?No Charge?.

If the unit was tampered with or the packaging was opened when you purchased it, please return it to the place you have purchased it from. All new Naxa items, will be originally packaged, and will never be opened prior to the consumer purchasing it.

Most replacement parts can be purchased directly from Naxa. Each product found on our site will allow you to purchase most available parts online. If you are having trouble finding the parts purchasing center please contact our support department at support@naxa.com. You can always visit our Parts and Accessories Purchasing Center by visiting:

Thank you for being interested in our line of products, at this time we can not provide you with a full list of all our distributors for our products. You can always search for different distributors of our products online.

Unfortunately we do not provide schematics for our units. If you are encountering a particular issue with the unit, please feel free to provide us with as much information on the issue, so that we can be of assistance to you.

1. Disc access time within 10-20 seconds is normal. 2. The disc is scratched or damaged. 3. The code of disc is different from the code of unit PAL to NTSC error (set video output as AUTO).

If your TV does not have P-Scan function, pressing VIDEO button on the remote may cause this. Press VIDEO button again to rectify.

Ensure that the equipment is connected properly. Ensure that the TV or audio equipments are not muted. Ensure that the audio output setting is correct.

The picture will be somewhat distorted at times. This is normal advance or reverse.

Check the batteries being installed with correct polarities. Replace dead batteries. Point at remote control sensor and operate it within 5 meters.

Turn the unit off and then back to on, alternatively, turn off the unit, disconnect the AC power cord for 5 to 10 minutes and then reconnect it.

If the audio soundtrack and/or subtitle language does not exist in the disc, the language selected at the initial settings will not be seen or heard. Alternative audio soundtrack (or an alternative language is not selected with discs which contain subtitle) language cannot be more than one language selected.

This function depends on the software availability. Even if a disc has a number of angles recorded. These angles maybe recorded for specific scenes only.

In program playing mode, no repeat, A-B- functions are available.

Check the fuse on the tip of the Dc cord that plugs into the lighter plug. Check if the plug on the television side is fully plugged in.

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